Coronavirus (Covid-19) FAQ's click here.
IMPORTANT NEWS CORONAVIRUS (COVID-19) COVER IS NOW AVAILABLE - We can confirm all of our policies now provide cover for Medical and other Expenses outside of the United Kingdom if you contract Coronavirus (COVID-19) whilst abroad. Some of our policies now also offer other additional Coronavirus (COVID-19) benefits. The policies that offer the additional cover are clearly marked where we display our prices along with the full terms and conditions. Further details of the cover can be found here. All our policies will only provide cover, if prior to your trip commencing, the Foreign, Commonwealth & Development Office has NOT advised against all (or all but essential) travel to your chosen destination. If you are travelling against advice outlined by the FCDO https://www.gov.uk/foreign-travel-advice you will NOT be able to make a claim. Please ensure that your chosen destination is one that is permitted for non-essential travel. We can assist you via telephone Monday - Friday 9am - 5pm or alternatively email enquiries@brokersure.com. If your query is regarding a claim please click here for further details.

 

Claims

If you do not comply we may cancel the policy or refuse to deal with your claim or reduce the amount of any claim payment. You must contact us by phone if you want to make a claim using the relevant number given below, depending on the type of claim:

Claims - All claims: you must contact:

Claims Settlement Agencies, 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD

Tel: 01702 553443, E-mail: info@csal.co.uk

For medical assistance and/or repatriation claims:

In the event of any illness, injury, accident or hospitalisation which requires inpatient or outpatient treatment anywhere in the world, you must contact:

Medical Emergency Assistance Company

  • Tel: +44 (0) 20 3472 2388
  • Email: operations@emergencyassistance.co.uk

Get a Quote

With travel insurance prices starting at £4.91 for a weekend trip in Paris, see how much cover you can get for our value prices.

Use our website or call our friendly UK call centre team that will be happy to assist you.

Get A Quote0330 880 3652